Check-in & Check-out

Arrive flexibly, leave relaxed. With our Smart Check-in & Check-out, you can make your stay even more flexible - all conveniently via your smartphone or our terminals at reception.

Modern hotel lobby with colorful reception, designer lounge furniture and oval daylight window
  • Time saving

    No waiting times at check-in

  • Flexibility

    Arrival possible at any time of day

  • Uncomplicated

    Smartphone is all you need - no app required

  • Paperless

    Sustainable and environmentally friendly

  • Your digital booking confirmation

    You will receive your booking confirmation from us by e-mail with all the important information. If you check in online, all you need to do is collect your room card from reception - your room is already waiting for you.

    Fill in the registration form in advance

    Fill out the digital registration form before your arrival. This allows us to prepare your room and make it available to you punctually from 15:00.

    Check-out by e-mail

    If you wish, confirm your check-out by e-mail and choose your preferred payment method – whether credit card, PayPal or invoice. Everything works directly via e-mail – for maximum flexibility during your stay.

    Smart, if you're in a hurry. Personally, if you wish.

    We can do digital and personal!

    Our Smart Check-in is a practical option - not a must. Our reception team is of course there for you 24 hours a day.

    Whether you want personal recommendations for Hanover, spontaneously need a cab or simply prefer direct contact - we are always available for you.

      We are here for you:

    • Personal check-in possible at any time
    • Insider tips on restaurants and sights
    • Support with planning your stay
    • Help with technical questions or special requests